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Privacy policy

Welcome to Resell Rights Marketplace ("Marketplace", "we", "us", or "our").

This Privacy Policy explains how we collect, use, store, protect and process information when you visit our website, create an account, purchase digital products, download products, contact our support team, or otherwise use our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following information:

Account Information

  • Name
  • Email address
  • Mobile number
  • Password or authentication information
  • Account preferences

Order & Transaction Information

  • Products purchased
  • Order ID
  • Transaction amount
  • Payment status
  • Billing information
  • Invoice information

We do not normally collect or store your complete debit card, credit card, UPI or banking credentials. Payments may be processed by third-party payment providers according to their own privacy policies.

Technical Information

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Referring URLs
  • Date and time of access
  • Basic website activity

Communication Information

When you contact us, we may collect the information you provide, including emails, support requests, attachments and other correspondence.

2. How We Use Your Information

We may use your information to:

  • Create and manage your account
  • Process orders and payments
  • Provide access to purchased digital products
  • Generate invoices and transaction records
  • Provide customer support
  • Send important account and order notifications
  • Prevent fraud and unauthorized activity
  • Improve our website and services
  • Maintain marketplace security
  • Respond to legal or regulatory requirements
  • Send promotional communications where permitted and, where required, based on your consent

3. Digital Product Downloads

When you purchase a product, we may associate the product with your account and maintain records of your purchase and download activity.

This information may be used to provide access to your purchased products, prevent unauthorized distribution, investigate abuse and provide customer support.

4. Cookies

We use cookies and similar technologies to operate our website, remember preferences, understand website usage and improve your experience.

Please see our Cookies Policy for additional information.

5. Third-Party Services

We may use third-party service providers for:

  • Payment processing
  • Website hosting
  • Email delivery
  • Analytics
  • Security
  • Customer support
  • Authentication
  • Communication services

These providers may process information according to their own terms and privacy policies.

6. Data Security

We use reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain transaction and accounting records, resolve disputes, enforce agreements, prevent fraud and comply with applicable legal obligations.

When information is no longer required, we may delete, anonymize or securely dispose of it, subject to applicable requirements.

8. Your Rights

Subject to applicable law, you may have rights relating to your personal data, including rights to:

  • Request information about personal data we process
  • Request correction of inaccurate information
  • Request deletion where legally applicable
  • Withdraw consent where processing is based on consent
  • Raise a grievance regarding processing of your personal information

Requests can be submitted through:

Email: support@resellrights.shop
 

We may need to verify your identity before processing certain requests.

9. Children's Privacy

Our services are not intentionally designed to collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us without appropriate authorization, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be published on this page with a revised "Last Updated" date.

11. Contact Us

For privacy-related questions or requests:

Resell Rights
Website: https://marketplace.resellrights.in/
Email: support@resellrights.shop
Address: India

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